Customer Service Kudos

I picked up salads from CPK (California Pizza Kitchen) for dinner tonight, and horror of horrors, my salad was missing the avocado!

I called CPK prepared to be furious, but they instantly offered me a whole new salad plus my choice of desserts.

I went from “You bastards robbed me of my avocado!” to “ZOMG!!! Free dessert!”

Now that’s what I call excellent customer service.

(What does it say about me that I’ve got a backlog of things to blog about like Wiscon, BEA, my job, and Blue Heaven, yet I can’t wait even two minutes after getting home to blog about this?)

(Scratch that question. I really don’t want to know the answer.)

(ZOMG!!!! Free dessert!)